As the year kicked off, Tote set out to prove that fuel and convenience retail deserved a point of sale platform built for how the industry actually operates today. This year showed what that vision looks like in practice, and we’re proving it works at scale, one store at a time.

Huck's Market goes live as the first c-store deployment

In February, Huck's Market, a 135 location employee owned chain across the Midwest, completed the first live store deployment of Tote's platform at its flagship location in Carmi, Illinois. Huck's had worked with Tote from the earliest stages of development as a design partner, shaping the platform around real store workflows before a single register went live. Early results point to faster transactions, easier product lookup, and a cleaner checkout experience for both associates and customers, with a chain wide rollout targeted for completion by the end of 2026.

Spinx brings Tote's platform across an entire chain

Also in February, Spinx, a Southeast convenience retailer with 96 stores across the Carolinas, selected Tote to power point of sale, self service kiosks, and food service technology across its full footprint. Spinx had already completed a vendor selection process before revisiting the decision once the team saw what a unified platform like Tote could do for the in store experience. The deployment runs on Spinx's existing hardware, giving the chain a path to modernize without replacing terminals or disrupting operations during the rollout. 

Loop Neighborhood Markets puts Genie to work

In April, Loop Neighborhood Markets deployed Genie, Tote's Store Associate AI Agent, across its stores. Associates have used Genie to resolve questions on customer service, POS operations, maintenance, and payments, all without a single escalation to a store manager. Genie works around the clock, supports multiple languages, and answers by voice or chat, giving Loop a concrete example of what AI native associate support looks like once it moves out of a pitch deck and into daily store operations.

What's ahead 

We continue to see high market demand for what we are bringing to the table, with a strong  pipeline of retailers ready to move. Expect to hear more from us in the coming weeks and months as more retailers realize they can’t sit still while our industry transforms. 

We're moving just as fast on product, with releases spanning small but valuable changes that enrich the consumer and associate experience, as well as major releases that transform the c-store experience. Look for more from us on that front as we get closer to NACS in October. 

Convenience retail is moving fast, and this year's rollouts across Spinx, Huck's Market, and Loop Neighborhood Markets are only the beginning. Click the link below to request a demo or contact us at https://tote.ai/contact.